Terms of service

Terms and Conditions of The Auto Salon Limited

These Terms and Conditions ("Terms of Service") govern the use of the services provided by The Auto Salon Limited, a limited private company located at Unit 25, Balthane, Ballasalla, Isle of Man, IM9 2AX. By booking any detailing service, you agree to these Terms. If you do not agree to these Terms, please do not book or use any services from The Auto Salon Limited.

 1. *Services Offered*
The Auto Salon Limited provides mobile and unit-based vehicle detailing services within the Isle of Man. Clients can book services for detailing either at our unit or at their own premises, provided specific conditions are met (see Section 5).

2. *Booking and Deposits*
- *Deposits*: A deposit is required to confirm your booking. Deposit amounts vary depending on the package chosen. Full details of packages and deposit requirements are provided at the time of booking.
- *Payment Details*: Deposits should be paid to:
- Bank Name: Revolut
- Account Name: The Auto Salon Limited
- Account Number: 24288160
- Sort Code: 042909

Failure to make a deposit may result in the cancellation of your booking.

 3. *Cancellations*
- *Cancellation Notice*: Cancellations must be made at least 24 hours prior to the scheduled appointment. Failure to provide sufficient notice may result in the loss of the deposit.

- *Rescheduling*: Should you need to reschedule your appointment, please contact us as soon as possible. Rescheduling will be subject to availability.

4. *Client Responsibilities*
- *Safe Power Outlet*: For mobile services, the client must provide access to a safe power outlet. Failure to do so may result in the cancellation of the appointment, and the deposit may not be refunded.

- *Access and Location Requirements*: We are unable to perform mobile services on main roads, narrow roads, or other areas where safety or insurance may be compromised.

- *Acts of God and Unforeseen Circumstances*: The Auto Salon Limited is not responsible for delays or cancellations caused by traffic, weather, or other unforeseen events beyond our control (also known as “Acts of God”).

• Additional Fees for Pet Hair, Mold, and Other Issues: Any pet hair, mold, or other significant conditions that are not disclosed prior to booking may incur additional fees. These will be discussed with the client on the day of the service before any work is carried out. If the client does not agree to the additional fees, the service may be canceled, and the deposit may not be refunded.

5. Payment Terms

• Payment Upon Completion: Payment must be made in full upon completion of the service. If the client will not be present at the time of completion for mobile services, they must either:
1. Leave the full amount in cash inside the vehicle before the service begins.
2. Pay in full before the work is commenced via bank transfer or another agreed method.
• Payment Methods: Payment can be made via:
1. Cash
2. Bank Transfer to: • Account Name: The Auto Salon Limited   • Sort Code: 042909 Account Number: 24288160
• Bank: Revolut•

Payment for Unit-Based Services: For services carried out at our unit (Unit 25, Balthane, Ballasalla, Isle of Man, IM9 2AX), keys will not be handed over until full payment has been received.

 6. *Liability and Damage*
- *Pre-Existing Damage*: The client is required to inform The Auto Salon Limited of any pre-existing damage to the vehicle. Failure to disclose this information may result in The Auto Salon Limited not being held liable for any damages noticed after the service.

- *Limitation of Liability*: By booking our services, the client agrees that The Auto Salon Limited is not responsible for any damage to the vehicle unless it is proven that such damage was caused by our negligence. We cannot be held responsible for any previously existing issues or damages discovered after the detailing service.

7. *User Information and Privacy*
- *Information Collected*: When booking a service, you may be asked to provide personal details such as your name, email address, and location. This information is used solely for the purpose of processing your booking and providing our services.

- *Google Reviews*: The Auto Salon Limited may display Google Reviews on its website for reference purposes. We are not responsible for the content of these reviews.

- *Data Privacy*: By using our services, you consent to the collection and use of your personal information as described in these Terms. We do not share your personal data with third parties, except as necessary to provide our services or comply with legal obligations.

8. *Governing Law*
These Terms are governed by and construed in accordance with the laws of the Isle of Man. Any disputes arising out of or related to these Terms shall be resolved in the courts of the Isle of Man.

9. *Changes to the Terms*
The Auto Salon Limited reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. By continuing to use our services after any changes, you agree to be bound by the updated Terms.

10. *Contact Information*
If you have any questions or concerns about these Terms, or require assistance with booking, cancellations, or other issues, please contact us at:

- The Auto Salon Limited
- Unit 25, Balthane, Ballasalla, Isle of Man, IM9 2AX
- [email protected]
- 07624 351165